Barcelo Cologne City Center (ex Crowne Plaza) - Keulen

This was not a bad hotel, or hotel experience – but it does merit some comments. The hotel did not have the power adapter they assured me they had; I had to walk the whole neighborhood to find an adapter I needed for my CPAP Machine. Now that is an important device for me to have, and the one I brought was defective. I found one about 2k (walk) away at a competing hotel where they were on display. It was the only one I found too; I must have checked a dozen stores and shops. Several in-house brochures praised the restaurant however; I did not feel as though it lived up to the pricy bill of fare. My room was clean, but lacked a mini-bar; and the television was broken. They sort-of fixed it but I read, and practiced my German on the computer. One annoying little article was the comforter – it was too small for the bed and that is just maddening for a guy over six-feet-tall. The concierge was the worst, he would not get me a cab, and he just kept telling me how close a walk it was! Who tries to get a lazy American to walk or ride a bike?

hotel staff the most unhelpful I've ever dealt with. except the chap who looks after the fitness (warning you have to pay 4 euros for the sauna - everything else is free). Was a very good deal (3 for 2) but standard rooms felt very dated. also no tea/coffee making facilities - i expect this as standard in any hotel room esp a so called 4* In a good area for nightlife / university / park. Also very close to a tram and underground stop – this should get you to most places with one maybe two connections.

the hotel was a bit further from the centre than we'd been led to believe, but otherwise we were very happy, remakable value for money. Pool was great, fitness centre a bit small, rest v spacious

The hotel is easy to find in the middle of the shopping district, but if you are looking for the sign...look up....it is on top of the building. The front desk staff is short and not helpful. But the "bell" staff are very helpful (when available.) The staff running the pool and spa are outstanding. Overall, they could be a fantastic hotel if they added one or two more staff at the front desk and instructed them on customer service.

A good all round hotel, very adequate room with large ensuite and dressing area. Located close to all facilities but this made Saturday night very noisy even with the windows closed and the outside metal blinds down! Still good value and I would go back to stay at this hotel.

Beautiful accomodations, plenty of space, excellent location with lots of great shopping nearby. If you can find a good rate, jump on it.

Everything at the hotel was nearly perfect! Beautiful view, perfect area to get to whereever you want to go! Customer care was excellent! A downfall that I ran into was when my husband and I ordered the King Dom View room we asked for non smoking, and we were put in a smoking room. We tried to change it, but they apologized because the King Dom rooms that were throughout the entire hotel were all smoking rooms! When you ask for smoking or nonsmoking, it will not be a guarantee. We read reviews before we went and the comments said the beds were very comfortable.. Well.. they are if you like it verrrry firm! They were very difficult for us to sleep on. It was your average German (hard rock) bed! Other than the bed and the mixup with the rooms everything was great!

i missed parfume,umbrilla and other small things

Spotless and completely modern facilities with great shower and comfortable bedroom. Excellent buffet breakfast. Staff all very helpful.

Great service, clean, quiet and in a nice location.

This hotel is located in the heart of Cologne. The staff was wonderful in meeting my every need. There was everything to love about this place and very little to complain about. I would definately stay here or at any other Barcelo Hotel around the world.

This hotel is in a great location with a very helpful staff. Beds were very comfortable. Bathrooms were fantastic. Access to the business center is free.

das Leonardo hat den Charme eines Hotels aus den früher 80ern.... braune Türen und Kacheln, Teilweise der Schimmel an den Kachelfugen, Betten die Knarzen. Auf Grund der Nähe zur Messe allerdings ausgewählt. Allerdings ein zweiter Aufenthalt wird es nicht.

Eigentlich ein gutes Preis-Leistungs-Verhältnis. Jedoch hatte das Badezimmer keine Belüftung und die Klimaanlage funktionierte nicht wirklich. Da die Fenster kaum zu öffnen sind, ist das jedoch relevant.

hotel bien placé au centre de Cologne, petit déjeuné exceptionnel, chambre propre, restaurant et bar aux alentours.