The International Hotel - Londen

Aantal zaken ter verbetering: (1) zorg dat de douche een constante straal warm water geeft en niet eerst zo heet dat je je verbrand en dan weer koud. Zeer slecht als start van de ochtend. (2) Graag zachtere matrassen. Dit lijken wel houten matrassen. Personeel is overigens op de hoogte, maar management doet er niets aan.

Mooi en goed hotel. 10 minuten met de metro en je zit midden in het centrum. Beetje warm op de kamer, maar verder zag alles er prima uit!

De service in dit uitgeleefde hotel is bar slecht: meer dan de helft van het personeel spreekt geen engels op niveau en de matrassen maakten dat je 's ochtends gebroken van bed kwam. Al met al één van de slechtste hotels die ik meegemaakt heb tijdens zakenreizen.

The hotel is in a good location overlooking the water. The DLR station is nearby with easy access to anywhere. On checking in we were upgraded to a penthouse suite at no extra cost! This was a very spacious and comfortable room. We were only there for the weekend and didn't use the restaurants but made good use of the relaxing and comfortable bar overlooking the water. The only downside was the noise from the DLR which starts very early in the morning. Would definitely stay here again!

We booked the hotel for the convenience for the o2 stadium. It did not fail to impress. It was an anniversary weekend for us and therefore delighted when we were unexpectedly upgraded on arrival. We felt very relaxed and everyone was very helpful and friendly.

The Britannia International is in an ideal setting to access all areas of London with the DLR and Jubilee lines within three minutes of the entrance. The hotel views are excellent on the river and dock side, and although some building work is under way next door, this has not a mojor impact on the quality. The rooms we have had each time have been very good, with great A/C. The food is very good although I wish the bar was bigger and more adventurous. The staff are very keen to ensure a good stay.

My friend and I only stayed overnight, as we were going to Wembley Stadium. We were more than pleased when we arrived to find such a Beautiful Hotel, with very Helpful Staff. Only 1 complaint I found this Hotel on Google - "Hotels close to Wembley Stadium" only to find it wasn't very close to Wembley Stadium at all!! VERY misleading.

I was really suprised by the excellent service this hotel provided for me and my family. The staff very helpful and friendly and I would say my daughter enjoyed her time there my only gripe, one had to pay to use the swimming pool, and when the tube service went down for the weekend, it made life difficult to get from the hotel unless you pay for a taxi, which cost 30 pounds. My room was excellent and very clean, they need to upgrade the Televisions in the room and have more cable channels. I really enjoyed my stay and would stay there again with my family.

Pls beaware when staying at this hotel - car parking is very expensive!!!

I stayed at the International, Canary Wharf for an overnight business stay in London. Having booked a single, economy room I was promptly upgraded on arrival to an executive double with shared balcony. Whilst the hotel was looking "tired" and would benefit from a refurbishment, the stay was comfortable, food in the hotel was good, and it was great value for money.

IMy son had an interview for a company on Canary Wharf, as we live in Manchester he wanted to be fresh and not travel weary! As I had stayed in the International twice previously, I had no hesitation in booking it for him. When he arrived he had been given a room upgrade at no extra cost. He was able to do some last minute preparations in comfort and was very relaxed. He was impressed and would stay again. My husband and myself are staying there again in October for a mini break, we love it.

Gave an overall 4 rating just because of the location. Very convenient, at a walkable distance to Canary Wharf. Views from the 12th floor room are stunning. For a 4 star rated hotel, not providing a freezer is disappointing. The housekeeping were impolite, told us that room can be cleaned only in the mornings. If we miss that, our room will be left unclean till next morning. Very bad service.

A one off fee for using the carpark per 24 hours would seem like a logical idea for hotel residents and good customer sevice but BEWARE as the system at this hotel penalises guests if you are staying for leisure, as charged every time you exit......see travellers tips!!!!!

On arrival hotel reception is well laid out and clean with friendly helpful staff. Unfortunately it stops there. Bar area very tired as well as the room I stayed in which was small with dark over powering furniture. There does not appear to be any rules in the bar which was full of noisy children with no shoes on despite it being 10 o'clock in the evening. On the plus side staff in the Pizzeria could not have been more friendly and helpful.

Promising description in hotels.com, and on website. But that created a counteractive disappointment. Very cloaky, smelly bathroom. 100% non working internet LAN, that they charge for up front, without possibility of refund. No excuse.

The location was a bit out of the way, however, as it turned out, we weren't in London to sightsee, just to collect ourselves from a very tiring cruise, and the two days we were at the hotel, we did just that. The food in the hotel, itself, was very good, both breakfast and evening dinner.

Overall this was a decent value considering the significantly lower price compared to many other hotels in London. The location is not anywhere near as bad as some people make it sound, it is only a 15 minute train ride into the city. However, it is definitely NOT a 4-star hotel, and as many other reviewers have noted, the quality of the mattresses was not acceptable. If they only fixed those, I would have no problems recommending this hotel.

Hotel decor was dated and very tired. If all rooms are the same as ours then then the hotel is in need of a major refurb. Apart from that the room was clean and tidy and the views from the 13th floor where our room was situated were fantastic. Excellent location for canary wharf and the O2.

The bed was on a box spring and a bed sheet on it. Hard as a rock. The people that worked there were rude and could care less about us staying. No iron in the room and asked for one had to call 3 times to get one and even then it took over 3 hours. Charged me for ice if you can believe that. Asked for directions and the hotel employee told me to go in a totally different direction and when I got back told and he said and I quote “did you find it then what is the problem?” I told him I had to ask someone on the street for the right directions. This stay once one of the worst stays in my life and if given the choice of a box on the side of the street and going back I would pick the box.

The bed was the most uncomfortable that we stayed in in our 3 week europe vacation spanning the british isles. Also the water from the sink had a horrible smell comming from it. Thankfully the shower didn't have teh same smell comming from it. Everything costs money to use be it the gym for 2 pounds or have one garment washed for 5 pounds. THere are 2 restaurants inside one buffet and one pizzeria both were good. The airconditioner in the room also worked great. No one helped us with our baggage as we went in. Really the worst hotel experience i've had anywhere. We did get a cheaper double room.

Overnight Car Parking £15 which is OK for the area. From changing my room type en-route to the hotel it was nice to discover that the communication had reached the front desk which allowed a speedy and efficient check-in. Although the carpets of the upper floors of the hotel are a bit worn, the hotel in general is very clean, and friendly. Happy-Hour 5-8pm in the bar, well this is always a plus in any hotel in London! The gym/swimming pool was well managed and friendly Breakfast was fresh and varied and you could probably eat all morning if you were that way inclined. Location is good for Canary Wharf / East London.

This was a nice hotel that seemed to be popular with the travel companies catering to young adults (mainly high school) as well as business travelers. It is a short walk to the DLR station that connects to the underground. I stayed here on a visit to the O2 arena and found it to be very convenient. A taxi ride was 20 pounds,you could also take the underground much cheaper. (the line was down for repairs when I went, so check for scheduled outages) The late night offerings from both the bar and food service were great. On check in, I was "upgraded" to a deluxe room that had a great view overlooking the canal. I was told by another guest that my room was much larger than the standard room that he had. (and I paid much less!) All in all a pleasant experience at a great price.

My husband and I arranged a one night stay at this hotel while touring London. I was not inpressed with the room, the decor was out-dated, offered a poor view, the bed was rock hard, and the hotel staff, while polite were not at all helpful The amenties were not what I expected for a 4-star ranked hotel. The climate control was a higher fee for the night, but it did not seem to work well. I asked for additional beddding and was told that the housekeeping staff had gone home for the day. I did not sleep well and the lack of clock (with alarm or not) was another fault. The hotel was ranked as a four-star, but I have stayed in two-stars which were much cleanier, more accomadating, and offered better amenities. I would not stay in this hotel again and would not recommed to anyone. It is not worth the high fees.

Dated hotel - big room but basic facilities.

Our stay was very good, the rooms are very spacious and clean, nothing to complain about at all. The staff were all friendly and helpful too. Would stay there again!

The hotel itself was ok!! Not what i expected for a hotel in Canary Wharf though!! Service was rediculous, had to ring reception 3 times to get an iron delivered to my room (was about a 45 minute wait). Also thought that the price of parking over night was absolutely rediculous. Guests should not have to pay to have the privelage to park. The price was roughly £25 per night. Would never stay at this hotel again.

Though the entrance, corridors and the room itself where all very clean and tidy, I felt the Hotel was in desperate need of a make over - probably about 20 years ago! We stayed two nights and didnt need to spend much time at the hotel so it was adequate for our needs!

Internet acces was not made available after having been informed when booking checking in that Interent will bwe available. However, later found out that internet was not abaiable to the floors due to a tech issues. I as please with that fact that they istalled a wireless temp card thus giving access. Fridge in room would have been nice!!

I read the reviews on this hotel (AFTER I booked it!) so was a little nervous telling my daugther who was travelling with me to expect it to be 'a dump'. We approached the hotel on foot from Canary Wharf and was not over-impressed - it looked like a dilapidated office building! However, once inside, it was okay. The reception staff were polite and helpful but I opened the door to our room with some trepidation....What a pleasant surprise! The room was large, bright, comfortable and CLEAN!! The carpet was obviously new, as were the bathroom fittings and bath itself. There was an over-bath power shower, crisp white cotton bed linen and very comfortable beds. The only problem we had was that the air conditioning wasn't working properly and it was a very warm day. I complained to reception and they sent someone up right away and he 'fixed' it by opening the windows for us which was fine (until it rained later on and the rain came in!) We didn't eat in the hotel so cannot comment on the restaurant. However, there were plenty of places to eat within walking distance. Most importantly, the hotel is close to the o2 Arena (excellent view of it from our window!) which was the main reason I chose it. Overall, yes, the hotel could do with further refurbishment, but my daughter and I had a wonderful time, at the (Beyonce) concert, AND at the hotel! I would definitely stay at this hotel again if I was attending another event at the o2 Arena in the future.

I am satisfied with everything except the bed. I think the hotel needs to replace the old matress. It's not comfortable enough for my back.

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Bad customer service, bad quality food, the health club is awful and be warned for cleaners and maintenance just letting themselves into your room without knocking, was unfortunate for me as i was undressed at the time!

We stayed at the international as a vnue close to the O2, if it wasnt for TFL's great Idea to close half the tube lines on the bank holiday weekend this would have been a great choice! Really handy for transport links (if they are running) the breakfast food was great. there are many local bars and resteraunts which offer great food and, being out of the city and in the financial ditrict are not too packed nor full of yobs! The service in the hotel, espescially on reception was exceptional. The hotel is very nice, clean and tidy but in my opinion it is just about du a refurbishment. some of the decor is a little worn and dated but we had an excellent weekend nonetheless.

I was very impressed with the hotel, which was great value for money. Although the rooms were slightly dated, we were lucky enough to be put in a suite room with jacuzzi bath and four poster bed. The view of the river was also great. The in room facilities were adequate and hotel was within easy reach of the tube stations. Located near the O2 which was why i selected the hotel.

Everything about this Hotel was great

Me and my partner would love to go back to the britannia international hotel, the staff was excellent and really helpful. The room we had was briliant and worth the money we paid for it. The food was really nice even though we only had breakfast. The views from the hotel room was outstanding. The staff really made us welcomed there.

Like mentioned above! he Hotel was great apart from the Staff! their attitudes were awful as if they didnt have the time and day for you. apart from that everything else was fine! But there's got to be some improvement on the issue with the staff otherwise this wont be the only negative report you recieve.

Hotel was 30GBP cab away from sites. Inconvient. Beds were hard. Service aweful. No one help for anything.

It was more like a student hostel and was far too crowded.

The hotel was in an excellent location overlooking the wharf areas and close to the O2 arena with plenty of shopping around. The severe disappointment was the poor service experience. Sunday morning breakfast was a joke for a 4* hotel with little food, juice and staff available.

The hotel was very good, the only shortcommings were noise from the docklands light railway, expensive breakfast which was not up to standard and expensive parking.

Please do yourself a big favour and DON'T book this hotel, it may look good on the web site but trust me its not, Its very tied, old fashioned and could do with a complete referbishment. the bed was about twenty years old with wire springs sticking in our backs, the room should have been superior deluxe room but we couldn't swing a cat in it! I had to climb over the bed if my wife was doing her hair at the old fashioned vanity mirror.

Beautiful room with a spa bath and view up to the 02. I got a really good deal and was most impressed. Chose hotel due to proximity of 02 Arena, very easy to travel back and forth. Unfortunately, bar very small, only one guy on duty who was overwhelmed by arrival of people after the concert. He was pretty imcompetent and his attitude was very sullen. Also the breakfast staff seemed to find our requests for decaf coffee and more croissants an absolute chore!

There is a Docklands Railway bridge about 100mt away from the hotel. The noise you can hear from the rooms is unbearable and continuos, it stops only between 1am and 5am. If you are thinking of having a good night of sleep, forget it ! Also there was no shower gel in the bathroom. It took more than 30 mins to get some from reception and the following day the two small bottles of showergel disappeared again !!!!! The hotel location is brilliant but the noise is really really really disturbing!

VERY CLEAN ROOM, 2 STAR EVERYTHING ELSE

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The hotel was very neat and tidy. Ideal location for going into central london. Would definitely use again.

Hotel comfortable. Service was poor. Not enough staff in restaurant or bar.

This hotel is locaed on the edge of the Canary Wharf business district and as such provides an unusual backdrop to a stay. Surrounded by high rise blocks and clenliness, elegance and high quality everywhere. It is interesting just to watch the be-suited business folk for 10-15 minutes. Access to London centre is easy and the hotel has good and reasonably priced facilities. The range of beer at the bar is very limited but the buffet dinners and breakfasts are excellent for ordinary diners. (Perhaps the business people are used to sushi and champagne but for the rest of us - excellent).

THIS HOTEL WAS CERTAINLY VALUE FOR MONEY,LOVELY CLEAN ,LARGE ROOMS WITH TEA COFFEE MAKING FACILITIES,EVEN BISCUITS.HAD LATE BAR WE COULD USE AFTER THE COVERT