The Rimrock Resort Hotel - Banff

Verder gelegen van toeristencentrum dan verwacht (wel betaalshuttle, maar geen loopafstand) Betaalparkeren duur Stoffige kamer Betaalinternet mogelijkheid klantonvriendelijk

Outstanding setting, great views, fantastic hikes from hotel, good dining, clean rooms, free bus service to downtown, and friendly staff. All this makes for a really memorable vacation.

Very comfortable hotel. Staff was extremely friendly and helpful. Beautiful views but not in the town center. There was a convenient shuttle to town. Close to Gondola and Hot Springs.

We went for breakfast our first morning at the hotel. Our first clue should have been the empty dining room. We ordered the buffet. The eggs were cool and rubbery. The food overall was not very good and the charge was $60. We did not go back to eat at the Rimrock again. We found lots of options in town.

The Banff Springs Hotel gets all the press, and it is indeed a beautiful hotel with great history and a great location right on the Bow River. After reading some reviews and ratings, we decided to give the Rimrock a try. For the price, it was an outstanding value. Service was wonderful, location was away from the hustle and bustle, a very quiet location. The room was very well appointed and very clean. The hotel is beginning to show it's age just a bit, and the room needed some minor maintenance items to bring it up to date (shower curtain, fixtures, overall fit and finish). We would highly recommend the Rimrock, and would stay there again on a trip to Banff in the future.

The Rimrock Resort reminds me of the fine luxury hotels in Europe. The rooms were spacious and beautifully decorated. The staff was friendly and helpful. My only negative comment is that the food is a little on the pricey side. This hotel is worth your consideration if you plan to vacation in Banff. It is located close to town and next to the Sulphur Mountain gondola. It certainly deserves it's 4 star rating.

The matress is kind of soft that The Courtyard Marriott has the better firm matress for the rooms. Otherwise, everything is perfect.

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Be prepared to be pampered at this wonderful hotel. The staff and view will spoil you and you won't want to stay anywhere else.

Very nice hotel, very quiet and comfortable. Beautiful pool. Away from the busy downtown Banff, yet not too far. Just a cross from the Banff Upper Sulphur Spring which is great.

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very nice, quite swish . set out of town, but you can use the bus in, and it's a great settling

Fabulous views from the room. Room was very comfortable, clean and elegant. The hotel has great views from the lounge in the lobby and restaurants.

a little pricey but worth every bit of it as it is truly a 4 star hotel...the next best thing after Fairmont hotel in Banff which is way too pricey. Will stay there again anytime and highly recommend it for all ages.

We thoroughly enjoyed our stay at Rim Rock, and would not hesitate to stay there again. We especially enjoyed the spa facilities, and the fact that it is literally right across the street from the Upper Hot Springs and Banff Gondola (both which we enjoyed very much.

I do travel worldwide, and the Rimerock is an outstanding Hotel. The Staff is professional and the Quality is everywhere. What a special view out of our grand view room. We had the country french decor in our room and it made us feel so comfortable. Keep up the good work Rimerock.....we wuill be back. Gary

Great view, food, spa and rooms. What more could you ask for? Stay here and receive the royal treatment.

Friendly and courteous staff. All rooms have mountain views. Excellent location on bus route to town across from hot springs. Will stay here again on future trip to Banff. Restaurant is expensive which is typical of 4 star resort. Actually, that statement is true for many restaurants in the town of Banff as well.

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It was a very nice hotel in the mountains. The views were amazing and the rooms were nice. It was close to everything- the town of Banff, hiking trails, and the hot springs were across the street.

We quite enjoyed our stay. The views from the Fireplace Lounge and room were fantastic. It was a great get-away.

Great check-in, very warm garage thawed SUV out quickly and made unloading on very cold sub 0deg F much more comfortable. Very from room of mountains, valley and town was priceless. Room was well appointed. Regular free city bus (for hotel guests) from front door made getting to downtown easy and convenient. Hotel was next door to natural springs spa for those interested and also next door to tram to top of mountains.

I booked this hotel at the last minute and did not know what to expect. The accomodations far exceeded by expectations. Yes, it is a bit outside of the Banff Town Center, but well worth the drive. Beautiful location and bus transporation is available for skiing and shopping. Highly recommend this location.

In my opinion this is the best hotel in the Banff area. Great experience overall.

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It was not the Fairmont Banff Springs, but it was really nice. My favorite feature is the informal gathering area just beyond the front desk. Includes a lovely fireplace, great view of the mountains, several couch/comfy chair "pods" to gather round, a piano, and a wonderful guitarist in the evening. You can also order drinks and light lunch/dinner here and simply relax and chat with friends. It's like being in your living room with lots of extra perks!

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We arrived at our hotel at 2pm and were told that the room was not guaranteed until 4pm. As we have a baby we asked if the room could be ready earlier. The receptionist was not interested in helping us at all. She called housekeeping and asked us to wait for a reply. After about 20 minutes we decided to leave and asked her to call us back. We came back to the hotel at 4.30pm and had received no phone call from the hotel. Our room was assigned only to discover that they when we got to the room there were other people in it. They had obviously given our room away to other guests with kids who wanted it earlier too. The told us that they had upgraded us to a better room. We had paid for a superior room, yet one side overlooked the recycling center and the valley view was partially blocked by a tree. They gave us 2 coupons for free drinks at the bar...which didn't help me as I am pregnant. Checking out was extremely slow too. The hotel itself is beautiful and a lovely venue but I have read many reviews on the rude staff...

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We were awed by the view of the mountains from our hotel room. It looked like every room had this beautiful view. The hotel was spotless and every member of the staff we spoke to was attentive to all our needs. We would definitely come back. Our only problem was finding the hotel--perhaps they might put up more signs pointing the way to the hotel from the downtown area.

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It is very overpriced and then did not like added charges.

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We enjoyed our stay. The Rimrock is in a great location, away from the crowds in Banff. Our room was outstanding, very bright and spacious. The views from our balcony nothing less than spectacular!

Good Service, Terrific location, Free bus to town, outstanding view.

Somehow controlling the room temperature was a problem. There was a heater buzzing at the window almost all the time and I did not see how to turn it off. Also the TV was too small. And when I changed channel, it was flickering a lot. But when I complained, they immediately replaced it.

This hotel sits above Banff on Sulphur Mountain. If you want the hot springs and hiking, it is the best. If you want to be in the middle of the town, not the one.

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Attentive, friendly staff. Clean, well kept property (although we had a minor maintenance issue during our two-night stay, it was accommodated by the staff). Good food. The public area adjacent to the lobby can be crowded.

The Rimrock is a great property - unique design built into the hillside. Great food - the Primrose Restaurant had delicious breakfasts. Great views.

Not close to the main Banff attractions for summer activities. Required driving or taking the bus to get to attractions. Staff was extremely helpful in meeting our needs.

We were thrilled with this hotel hanging off of a cliff. Our view was wonderful and the price a real deal. I would return here in a minute.

An excellent hotel with a fantastic view from our bedroom of the mountain at the rear. The only downside were the bowls of (what we thought were free) nuts delivered with the drinks order were charged to our account with no warning. Also one waitress had the cheek to include a 'tip' on one drinks bill of $50, which some unsuspecting customers may not have noticed and hence paid for. But having said that we had a wonderful stay and it was well worth the room rate we paid.

In general, the hotel is wonderful. Great location. Dazzling view. Polite, friendly, efficient staff. Saw several elk and a grey wolf while standing out front in the morning. Next to gondola and hot springs pool. Free bus transportation into downtown and around Banff by showing room key. Very good value. However, the hotel charged $13 for self parking and $23 for valet, which is fine. It's just something we weren't aware of going in and it did make the price higher than what was quoted on this website. Our major beef, which stands in the way of a perfect review, was that the hotel charge for wireless Internet (a relatively substantial amount.) Elsewhere on our vacation, we stayed in a variety of lodging, from fairly nice to super budget, all of which cost less than the Rimrock, and they ALL provided free wireless access (and free parking) to customers. It was unfortunate the the Rimrock, the classiest hotel on our trip, did not.