Sheraton On The Falls - Niagara Falls

Prima hotel Machtig uitzicht op de watervallen Uitstekende kamer Moesten anderhalf uur in de rij staan om in te checken. Zeer arrogante houding van de manager. Zou hier dus NOOIT meer heen gaan

If you take a car plan on having the hotel add a considerable fee per day. Also there is a daily fee for internet access. The hotel personnel were very nice and friendly. Great location, really clean, great falls view.

Awesome stay! Awesome Customer Service! WHAT A VIEW! Loved our vacation! Thanks Sheraton on the Falls!

We booked a fallsview room and I followed the advice of other reviewers and requested a high floor - we had a great view from the 12th floor - perfect for the fireworks! The hotel room was clean and ample in size - we valet parked the car which I thought was worth the extra money - less headache! I would stay there again..

Stayed at the Sheraton on the Falls for the labor day weekend. Selected the hotel, based on affordability and proximity to the water park. Originally I selected a room without a view (which meant that there wasn't even a window there), but I asked for a room upgrade for a partial view and received one. The hotel is conveniently located (walking distance to) the falls and the water park. The Clifton Hill area has lots of activities for adults and kids alike and lots of restaurants. The hotel is also walking distance (relatively) to the other group of hotels near the Niagara Fallsview Casino Resort. I would recommend this hotel to others.

my stay heres it was great, excelent services, always have a great service, just one detail, the consierge can not recover the toy's son, my wife were calling a lot time, and the hotel never recall me, in order to inform what about with this toys, by the way, so far I don't recive any news about this detail, the roon it was quit, excelent view to Niagara falls,

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This was a wonderful hotel. We were in a FallsView room on the 6th floor and had a perfect view of the American/Bridal Falls and an osbstructed (tree)view of the Horseshoe Falls. This didn't matter because the mist blocked much of the Horseshoe Falls view anyway. The hotel was about a 3 minute walk to the falls overlooking a nice garden area. It was within blocks of the Midway which contained all kinds of activities and restaurants. The outdoor 7th floor pool was nice (we didn't swim, too cold). Our room also provided a nice view of the fireworks.

at the base of the Hill, close to the action but not bothered by it at night, very well managed and appointed. We really enjoyed it.

We were thrilled to book this hotel for your bargain rate but upon arrival, we found that rooms did not include a window! We did upgrade and thoroughly enjoyed our accommodations which including a great view, windows that opened to hear the falls, an electric fireplade, sofa and chair. My favorite in all the places we have stayed.

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Our overall experience at this hotel was highly positive. The location and views from this hotel are perfect, as well as the comfort and cleanliness of the rooms. The only down falls are the elevators for the higher levels are super slow to get around. The elevator to get to the parking garage is a joke as well as there is only one. However, that is about all we could complain about. The rest is amazing.

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The staff was very courteous and friendly and the location was excellent. The hotel is located closest to the American Falls but pretty much everything is within walking distance. The one thing everyone needs to know is that self parking is $15.00 per night or valet parking is $25.00 per night.

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This hotel was very close to the falls. The staff was great and the room was very nice. I would recommend it to anyone.

The hotel staff could not be more friendly and accomodating. The room exceeded our expectations and was the most comfortable we stayed in over the vacation. Hotel is next to Clifton Hill, very convenient location for dining and other activities. Our rooms had a specacular view of the American Falls. The view of the Horseshoe Falls was obstructed by some trees. Need to be at least on the 9th floor. Restaurant is very good, little pricey.

Great location with the best views of Niagara Falls. Beds are extremely comfortable. Staff is courteous and helpful.

AC made big noise, not cold enough. Good location, but had to pay for parking fee. Kids liked the indoor pool.

We were upgraded upon our arrival which was a nice surprise. The room was great except the bottom sheet wasn't fitted so it kept untucking. Everyone was very helpful.

The hotel itself was great and the location of the hotel was awesome. The parking, however, left much to be desired. My mother was with us, who has a cane, and it was quite a distance from the parking lot to the hotel and hard for her. Plus you had to pay $20 per day parking (which I feel should be included when you are paying for a room), costs more if you use valet. But, if you go to Casino Niagra and get a "players card", even if you never use it gamble you can use the card to swipe out of the parking deck and you get free parking.

We booked a city room and decided to upgrade to falls view. It was worth the money, if you want to sit and relax and watch the falls. It was great to fall asleep to the rushing water. The Secret Garden restaurant (just across the street) is don't miss! Great views, good fresh food for an affordable price.

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The view of the Falls from our hotel room was absolutely fabulous!

This hotel was perfect! We have 2 small children and the location was so great for us! Close to everything especially the indoor water park! The only thing I can think of as far as improvements go is that our room wasn't cleaned until after 3pm.

The hotel is in the middle of everything within walking distance of all major attractions. The hotel rooms with fall view are excellent, make sure to be on the top rooms (7th floor or above) so you can see both falls (US and Canadian). The rooms need the furniture to be arranged in a way that the view can be seen from the beds and from the sofa. Have no idea what they were thinking of when arranging the furniture.

There was chipped paint all over the walls and the overhang in the middle of the room, which was visibly prominent as soon as we walked in. The beds were OK and the linens were not that great at all. However, the bathroom was very nice and clean and my husband loved watching TV while he got ready in the morning. I had requested and was expecting a higher floor, but the view from our 10th floor full fallsview room was pretty awesome. If you can, request a room at the end of the hotel closest to Clifton Hill - it would be a better view of the Horseshoe Falls than we had in the middle of the hotel. Also, we were in room 1060, which is right by the elevator and we could hear the ding elevator arriving all night & morning long. When we arrived there was a cot in the middle of our room which we had not asked for, so clearly our room was originally intended for someone else. We asked the front desk to remove the cot while we were out too dinner, which never happened. It remained in our room for the next two days. We tried several times to call the front desk and the concierge and could never get through, then we were finally told (with a laugh) that "those buttons on the phone never work!" The hotel was very busy and crowded and there were almost always people standing in a long line at registration. However, the concierge was always very helpful with directions and advice. Families and kids dominate this hotel - don't stay here if you're looking for a quiet, romantic get-away. But our 10-year-old loved all the attractions of the hotel and of Clifton Hill, which is like a mini-Las Vegas for kids right outside the front door. In all, the hotel was a little different than my expectation of it, but we really ended up enjoying our room and our stay here. NOTE: The hotel charges for parking - I think it is something like $15/day. DON'T add that to your bill when you first check in!!! Park in the regular Sheraton Hotel lot (which is shared with the Crown Plaza hotel and the

This is a hotel.com issue. The words "floor to ceiling view of the falls" obviously means something different to the folks at hotel.com than they do to me. If you crane your neck to look out of your five foot wide window, you can see the falls. A phone call to the front desk validated my concern and it was agreed to reduce the room charge. Nothing else was available. This was somewhat of a solution; however, I was still left wanting a nice view of the falls.

When I got to the hotel I showed my starwood preferred guest card and they said because I got my reservations thru Expedia.. which it wasn't.. it was thru hotels.com... that I got no points. That is one of the reasons I chose that hotel.

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If you're willing to pay a bit extra for a centrally located hotel on the Canadian side of Niagara Falls, it's hard to beat this one. My fifth-floor room had a full-on view of American Falls and was a three minute walk from the Maid of the Mist boat ride, and even closer to the People Mover stop and the ticket booth selling attraction packages. The Clifton Avenue honky-tonk was right next door; a beautifully landscaped park and the Secret Garden restaurant were in across the street in front; Rainbow Bridge to the American side is nearby. If you don't mind walking a little, you can just leave your car in the garage (there was an extra charge) and do all your falls sightseeing by foot and People Mover. The hotel is part of a complex that includes an amusement arcade, a Hard Rock Cafe, a Hershey's store and an indoor water park. The hotel is well-maintained, the room was quiet, the bathroom was relatively large (and had a small flat-screen TV). The traffic on Falls Avenue in front is a zoo most of the time, but there's a pull-in parking area next to the lobby for checking in and checking out, and there always seemed to be hotel employees there trying to move the cars in and out as smoothly as possible. The hotel isn't cheap, but it's worth it.

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poor air conditioning,broken elevators,valet parking not explained $25 a day and never moved the car once ,$75 for a 3 day stay..tooth paste smeared on door handle of room,the word kill written on mirror with toothpaste near elevators.

Hotel is located at the junction of falls ave/clifton hills. Parking is extra $25 -valet/$15 - self in a parking garage next to hotel. Carpet in Hallway needs serious update. Hallway gives look of 2 star hotel, not vacuumed in months. Room was OK. Decent cityview, but didn't felt like staying in 4.5 star hotel. Courtyard/Country inn rooms have better appeal then this hotel room. Nothing special about this hotel. Rooms were really OK. Flat screen tv and clean room were only positive things. Very expensive. Disappointed with the hotel condition with Sheraton name. Will try a new hotel next time as lots of choices out there with a better price !!

This hotel is nice, but what makes it special is the location. Within walking distance to many major attractions and restaurants.

Hotel was great and very good location, Parking was too far away and costs about $18 per day with taxes!!

very friendly service, elevator person very helpful. concierge desk personel very helpful, very, very pleasant stay

The Sheraton on the Falls is the perfect location for a younger couple with children or not. Its on the corner of Clifton Hill and is a hopping street with tons of things to do. Its also only a few minutes walk to see a perfect view of the falls day or night. The hotel staff was very nice and helpful. They do not have there own parking lot which could be a negative but the parking garage is not far of a walk and is only $15 a day. we did especially like that you can get from place to place within a few hotels without even going outside. This made us happy when it was raining one night. I would definitely recommend this to friends and family and stay there again in the future.

My family and I really loved this hotel. It was the best hotel we have stayed at in years. It has the best location of all the hotels in Niagara Falls, Ontario. All of the "must-see" attractions are within easy walking distance(5-10 minutes). The view of the falls could be a little better. We could see the American Falls great but the Canadian Falls were a little difficult to see and we were on the 6th floor. We wished there had been a real balcony instead of just a little door but the view was awesome anyway. Parking was a little bit of a pain but everywhere in that portion of town was a pain so it wasn't too bad. You have to park in a parking garage next to the hotel. Keep your hotel receipts and the parking rates are covered. I drive a Ford Expedition and it was one of the only parking garages we could fit into. Just outside the hotel is every attraction, ride, and gift shop you could ever want to go to. All in all we were extremely pleased. The hotel staff was great too and very helpfull.

Our room had a fantastic view of the falls (fireworks over the falls 3 nights a week). It was so beautiful waking up to this view. The main reason that we stayed here is because it was the nicest hotel in the area that accepted dogs (we brought our dog on vacation with us). The hotel staff was very nice. They also provided helpful information re: pet sitting, stores, etc. That said, we would stay here again even if we came w/out our dog.

Great views, clean, good amenities... very enjoyable. However a bit pricey, still no complaints.

Room was very small. Hotel refused to give extra pillows.