Mount Royal Hotel - Banff

Goed hotel met een wat ouderwetse uitstraling. Geen wireless internet wat in al onze andere hotels wel was. Verder vriendelijke benadering.

Bathroom was very cramped--vanity was almost useless. Tried to get a drink in the lounge downstairs--they said it was open but no one ever showed up to serve us.

We loved this hotel. It's central location is perfect for exploring Banff.

Wonderful room. Older hotel, so it had a smaller bathroom, The quality was wonderful and being downtown Banff was perfect for our desires.

Excellent location in the heart of Banff.

Our First night at the Mount Royal we had a room overlooking Banff Avenue, the main street of Banff. We were kept up all night, well into the early morning, by party goers out in the street and it was Tuesday! Our second night we asked for a room on the back side of the hotel and not only did we get a better night sleep but the veiw of the mountains was prettier.

The room we had was very far away from the elevator. Not only so, we have to walk through stairs to get to the room. The card key did not work well so that I had to walk up and down after a long day to get it fixed. The room is clean and small, however, the air condition never worked.

Banff is not a big town, but the location of this hotel excellent. . . great places to eat, shop, and stunning scenery all around as soon as you step out the front door. I would stay here again!

The pillows were the best!

Great location. You are in the heart of Banff. Walking distance to resturants, shops and river. They upgrated our room when we checked in which was very nice. We had a king and they upgraded us to 2 queen beds. Beds were very comfortable. The Canadians are so friendly. We had one question for the front desk and she was able to direct us to the specific place we asked about. I can't think of anything negative. Our experience was very positive.

The hotel location is great, it is right at center of Banff, we can walk to the restaurants and shops. The hotel itself is well maintained!!

Hotel and staff first class only let down was buffet breakfast , have had better . Well situated in centre of Banff

hotel is a almalgum of old buildings made in to a hotel.I feel is a death trap in case of a fire no halls go through. The hotel is unsympathic to handicapped you will not get what you reserve, they put wheel chair bound people on trird floor with only use of a elevator in combination of stairs to get out alive some rooms have no air condition carpeting filthy be prepared to beg for towels parking is almost impossible not enough spaces for all of rooms for a 3 star hotel does not meet 1 star

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Hotel is good, carpet is neat but when my kid was crawling on it, he picked up all dust on his legs. no microwave so if you have a small kid and need to heat something there is no arrangement. hotel will not help. other wise excellent location and nice hotel.

I chose this hotel because of it's low price and location. I was pleased by the in-hotel dining options and the nice room layout. I had problems with the wireless internet (not free), but the desk gave me an ethernet cable to fix the problem (it did). Admittedly not a problem for most guests there, but I was on business. Cleaning staff quite thorough. Highly recommended.

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A little gloomy in lobby but room was good. didn't like restaurant but others were within easy walking distance,

We enjoyed our stay at the Mount Royal Hotel. It's smack in the center of downtown Banff, so close to all the restaurants and bars. Though we didn't like our first room (it was in the old section of the hotel, with one very small window that overlooked a gravel roof). The staff switched us to another room with a better view, and then we never went to the front desk for anything the rest of the 6 days we were there. The room was nice, maid service was great, the bar in the lobby was nice, and we loved it. We'd definitely stay there again!

Definitely not a 3-star hotel. Very shabby. I am sure it was clean, but it felt dirty due to leaky faucets, stained carpets, etc. We expected more. However, it is true that the location is great if you plan to spend time in the town of Banff, but for the mountains, all the other hotels were also conveniently located.

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Dehumidifier, computer, and desk is a very small room resulted in a cramped feeling. But you can't beat the location.

Not only would I rate this hotel below average, but we also had a very unpleasant stay the one night we stayed here. The room right next to us had 6 or 7 very drunk young men staying in it who were very loud and very disrupted to the whole floor of the hotel. We called the front desk twice and both times got little to no help with the matter. We got no sleep the entire night due to the noise next door. We were very disappointed in the lack of service with the hotel staff.

If you are visiting in August, I would recommend that you request a room on the 2nd or 3rd floor. There is no airconditioning on the 1st floor of the hotel. These rooms are designed to stay warm and are not designed to cool off quickly. Most of the time, our room was 80 degrees or warmer. We called and complained on our 3rd night and they brought us a fan. We were so miserable on the 3rd night, that we demanded to be moved to another room (with airconditioning). At that point, the hotel folks brought us a portable airconditioner. This was such a relief as we were finally able to sleep at night. My wife and I live in Texas and are used to the heat, but I suggest making sure you are on the 2nd or 3rd floor before making a reservation in August.

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Hotel is right in the center of Banff among restaurants and shops. It is old but well maintained. Breakfast (not included) is served in the Tony Roma's in the hotel, but all they serve is a buffet so we went several blocks to find a place open before 8am. Our one bed queen room was in a part of the hotel that had once been the Cascade Hotel and was added to Mount Royal at some point. The 2 are not on the same level so after a long hall, we had to drag bags down 1/2 flight of stairs. The room and bath were small, but nicely appointed. There was a window but of the type that did not open. Overall a very good value in the heart of Banff.

You can not beat the location for enjoying the town of Banff and it has plenty of parking. It is a hotel that "processes" a large number of people on tours but it does it very well...if you avoid tour breakfast time. Rooms are better than many similar hotels and the staff are generally polite and cheerful. My second time here. The last was in the ski season when the location was even more convenient. The ski buses stop right behind the hotel ski room.

This was a wonderful hotel. The location was great.

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This place is nice, clean, and in the middle of Banff. YOu're within walking distance to everything!

Had an enjoyable two nights at the Mount Royal with an excellent room and srvice however one sleepless night due to un ruly chinese contingent up til gone three then checking out very noisily at 5am The hotel is an old bulding that creaks a bit but that adds to the charm of the place On the whole thoroughly enjoyed our time at the hotel and in an excellent position in town

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The hotel was easy to find, had lots of free parking, and was so handy to the beautiful downtown area.

Friendly service, nice room and a wonderful location. We would definatly stay here again and recommend to anybody who wants a good bang for their buck.

The general condition is pretty old, but the room is clean. The service is of a 2 star rating. We went to a wedding. Many of our friends stay in the same hotel. Your price is by far, the best. Thank you.

Great deal for the money, the hotel is located right in the middle of town, and it is very convenient. The only thing I didn't like was the parking situation, the hotel is currently under construction, but I'm not sure if that would change even after the construction. We had to scramble for a spot, especially on the weekend. But other than that, it was a great deal and I would recommend it!!

the hotel was great , comfortable , shower was amazing ,but there was dust on every ledge that there was in the room!! i have dust allergies! i also own a cleaning company and my clients would not be very understanding if i left their homes that dusty.it was very close to everything and that was a bonus for us. i would definately come back but next time if the room is still dusty , i will be an unhappy person, and they will come back in to clean it properly!

This is a hotel located right in downtown Banff, which is absolutely great, since all the dining and shopping is only a very short walk away. The service was great, e.g. our room key card stopped working one day and one of the employees happened to walk by and readily let us in our room, immediately offered to replace the card and actually brought it to our room a couple minutes later. The Jacuzzi appears to be well maintained and I was using it daily. However, the hotel is about 100 years old, and therefore some things might be more old fashioned than in newer hotels. For example, the walls are relatively thin so you can hear the neighbors flushing the toilet. Also, you can hear when people are walking outside the room in the hall way or one floor up. Having said that, I still think that this hotel offers a great value, considering its great location, great service, and relatively low price.

most comfortable beds,slept like a log and my son,very central to everything in banff and breakfast in tony romas in hotel is a must,loved it and give it a try

This is a well priced hotel for what you get! No hotel is better located if you want to be in the heart of Banff. Certainly not a 5 star place but clean, nice and polite service. We were told that parts of the hotel can be noisy on a weekend night, but our room was very quiet. We will be back.

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Our room was overtop of the pub which on our first night stay was having a party. Needless to say the sound of the music at 12:30 a.m. was annoying. They offered to move us to another room for the night just to sleep. I feel they should of offered a cash adjustment to the bill. We also had the maid walk in at 8 a.m. one morning, without knocking or anything. Then there was the ice machine right beside our room that was very loud. Location was fantastic though and the staff was pleasant.

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Hotel was nice and it is centrally located. While we were there the main road (in front of hotel) was under major renovation so the front doors could not be used. Once the road constuction is completed it will be a nice place to stay.

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Smallish room; dirty lobby (likely from street construction / paving and tour traffic); uncomfortable beds with swayback mattresses. Website photos are certainly misleading.

I booked the hotel because of (i) the reasonable rate and (ii) the location. I just didn't imagine that it would be at the very heart of the town, 1 to 3 blocks away from the best shops in town (according to Where magazine). Nice amenities, comfy beds, spacious rooms. Not to mention that there is a Tony Roma's restaurant in the 1st floor of the hotel, across the lobby. Definitely would go back.

this hotel was a good value for the money, in a very good location in the center of Banff towns shopping and dining

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