Red Roof Inn Chicago Downtown - Chicago

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It was a good room for the money we paid. Location was good which is what we were looking for at a reasonable rate.

Some rooms are a little small, but it's expected at the price that was paid. Close to everything and was exactly what we needed for a quick weekend vacation

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I stayed here for a couple of days. The best thing about this place was location, location and location. I got a double bed, and it was very clean and comfortable. The A.c. and the hot water worked fine, which means my expectations were fulfilled. The room came w. microwave and fridge, and I didn't even ask for that. Overall good experience, great value for money and its smack dab in the middle of all Chicago action. Highly recommend.

A bare bones chepo hotel in a good area. No room cleaning the second day. No fresh towels after two requests on the second day. No chairs in the room. TV. Night stand. Two beds. Period

I stayed 8/14 and 8/15. Most of the employees were very nice. Arrived to my room (208); small and outdated. Wallpaper from the 70's and bedding was that of a building 19. Floors were filthy - I was afraid to take my socks off. Bathroom hadn't been swept - pubic hair on the floor and in the tub, dirt everywhere; toilet was yellow-urine-stained from lack of scrubbing. I found $1.65 on the floor and a package of rolling papers! Bureau had a broken drawer, floor lamp was broken. I could go on and on, BUT I was only sleeping there - that was my mantra to get me through. I had friends in another room and they moved because their room was dirty and the were actually downgraded. Then the kicker - a naked twenty-something boy/man running the halls. I reported it to an employee who responded "Ummm, I know nothing about that." That about sums it up. I would not recommend this hotel, nor will I return.

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the hotel staff was very kind and helpful. the hotel was in a great location which is why we chose it, but for the price, the rooms could have been better. the room we were put in was extremely small (barely fit 2 beds) and they were very dirty. walking on the floor with my socks turned the bottom black. we were on the top floor and the window screen popped out with the slightest push which is very dangerous for being so high up.

The room we got was TINY! Like dorm-room size. I could open up the dresser and it would almost hit the bed. Not only were the rooms tiny but the elevators were small also, and the workers use them to transport the rolling bins of dirty towels. I was fortunate to ride with one of these workers who stoped the elevator on a floor, hold the door and yell out into the hall to another worker. My friend and I looked at each other and were like 'oh my goodness' and I was trying to avoid being touched by a dirty wet towel. But on the other hand, we came back to the hotel one evening and couldn't get into our room because our key stopped working. Immediately we were let in by maintenance and she replaced our keys. So that was a very positive part. I wouldnt recommend this hotel, it was a great location, we could walk everywhere. But for the 4 of us in that room, we couldn't turn around without being in someone's way. So if you dont mind the stained sheets, tiny room, and occasional inconsiderate help, this is your hotel.

The room was small but comfortable. There were no cups or coffee for the coffee maker the first night but was on the second day. Not a lot of space to run the coffee maker-a plug by the safe would allow one to utilize that space. No comlints overall though-helpful staff-great location

I had a number of issues with the hotel. First two rooms they put me in the phones didn't work; last room the light in the enternce was out, no big deal, though I let the desk staff know right a way. Next morning went to take a shower found crud in the drain of the tub including a screw, then the mount for the tolit paper roll fell off the wall. Reported this to the desk manger, left the hotel around 8:30 am, got back to the hotel around 8:00 pm. Nothing Had Been Done, other then putting the tolit role was back on the mount, but the mount was still hanging out of the god damn wall. The crud was still in the drain of the tub, the light was still out. 12 hours you think would have been enough to do more then that.

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Great location, but it ends there. Rooms are over priced, old and kind of dirty. No water pressure in shower and room was very small. It actually smelled a little. With tons of hotels very close by, select a different one.

Dirty carpets, smelled bad, just a nasty place.

The location was unbeatable for the price, the rooms on the other hand were very old with no updating and the bed sheets were extremely old and dirty...

Close to nightlife. Very clean and well maintained room. Everything was as it was advertised. I would definitely stay here again and again.

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When we arrived the hotel was uncomfortably hot. The staff was very friendly. When we got to our room it was freezing, and we later realized the window was broken and did not latch shut so it was open all night. The open window also allowed all the noise from the city to enter our room all night long. The room was also extremely dark. Not enough lighting is provided. The tub had a pool of water in the bottom and was constantly dripping. I would not stay at this hotel again.

This hotel was the cheapest I could find w/in a 6 block radius the weekend of my conference. However, the Marriott accross the street was by FAR a much nicer hotel, and in retrospect SO would have worth the extra $10-15 / night!

I forgot my pillow there and they could not find it. I guess they just throw things away and do not give guests a chance to claim them. I called them the day that I checked out but they said they never saw it.

Construction was being done on the street corner and was disturbing at 8 am all the way til 5 pm. The room was slightly dirty and furniture was torn. Not to metion that they double booked our room so at 3:30 am we had other guest trying to enter the room. Then after that the front desk proceeded to call and ask how we maintained entrance to the room. They had no clue that we checked in at 1 pm that previous day and then would not give a discount for the misunderstanding and inconvience.

love there is a lot of things to do in the area and it is walking distance

When I requested parking, I didn't realize that there would be $36 a day. Of course, I had to give a tip when someone got or took my car. I would recommend this to someone else, but I would tell them exactly where the hotel is, the parking situation, and that the bathroom had mold in it.

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While we very much enjoy the location of the red roof downtown chicago - we were more than mildly disappointed when the heat did not work (and its a whopping 10 degrees outside), the phone did not work, the room was not clean, and there was no shampoo (in fact- i tried to call the front desk to get toiletries and found the phone did not work...). We did get it for a great rate - but with no heat, it made for an uncomfortable stay.

the room was great

Good hotel for the money Very convenient location I will definately return

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This was perfect local lots of stores, and restaurants in walking distance. Perfect location for someone attending the dog show very pet friendly hotel. Needs more ice makers, and venting machines.

Great Location off of Michigan Avenue in the heart of the "Magnificent Mile". NO extras. Dingy and dark hotel. Staff was very nice, though.

The hotel was at a great location and the receptionist was fast and efficient.

the quality of the hotel room was pretty bad:sheets did not seem that clean,it was dusty. because of a remodeling it was noisy-->we were not aware of that and the price was still the same

We must have gotten a remodeled room because it was in excellent shape. The bathroom tub was a little dingy but other than that it was a great accomodation. We were expecting much worse for the price. There was plenty of space for 4 women to get ready to go out. We had an ample mini-fridge, a microwave, and a flat-screen TV! The beds were clean and comfy.

Hotel room was dirty and smelled like smoke. There were also exposed wires where the fire alarm should have been and the fire alarm was missing. They started renovating a room above mine at 8am and as a result the loud hammering woke me. When I called to the front desk they stopped the hammering for about 35min before resuming.

Very inexpensive but rooms are very tiny and beds are not comfortable.

This hotel deinitely needs to improve on its airconditioning. I believe this was not the typically central ACed one.It had blowers inside and the room did not get sufficiently warm even is the blower was at full heat. Also a big drawback of such downtown hotels are no available parking space at hotel premise.So my suggestion would be if you are planning for a stay of more than a day definitely go for the hotels that are far from the downtown area i.e the ones close to the airport.Chicago is ruthless about paid parking in downtown!! We spent 28 dollars each night for overnight parking.I wish I had spent the parking money into an upgrade to 3*/4* hotels in the airport area. However the hotel staff was very friendly. They led me to a pretty fast check in and check out.

I was lucky. My bathroom was clean (carpet needs cleaning, though) and the heat worked (in December). If you're feeling lucky, try it. It's a bargain.

I just got a call from Chris Walker, in London, complaining about his experience with the Red Roof Inn in Chicago, on the 1st. He said the bathroom floor was stained and dirty and the room was generally not very nice. Apparently, the heat in the building was not working, so they placed a space heater next to his bed. However, it was so noisy that he couldn’t sleep. So, he got up to turn it off and fell back asleep. Just to be re-awakened because he was freezing! Going forward, let’s not use this chain of hotels. He had to get up early to chair a conference and then fly directly to London for meetings, after not getting a good night’s sleep. Thanks, Leah

Great location but you absolutely get what you pay for. The rooms are definitely dated and dirty. But if you aren't particular about the quality of your sheets, this is a great find. Also, they're very flexible with their pet policy which is a plus.

The Red Roof Inn is located one block from Michigan Avenue. The location is fantastic. The rooms are small, but for the amount of time you spend in the room, the size is fine. The room was very clean and the employees were very friendly.

The hotel badly needs renovation (dirty carpet, scuffed up walls), but the location for that price can't be beaten!

We were surprised by the high cost of parking, which was not advertised until we checked in. Location on the north end of the mile was good for us because we spent most of our time in the lakeview neighborhood.

Hot water could have been a little hotter.

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The location is great! one block from Michigan Avenue and few blocks from water tower. However, everything is pretty dirty, the room are super tiny. I also recommend you take your own soap, shampoo and conditioner, they only provide awful bar soap. When we were there, they had a picture of the new remodeling they are planning to do in the rooms and it looks good; nonetheless, no clue when this will be done.

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The only draw to this hotel is the location. It is not what one woudl expect for a downtown Chiago Hotel amist the scale of Hotels in this district - a real disappointment.

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Average hotel, but we only used it as a base so for that purpose it was fantastic. Location wise it was one of the best if you are looking for something cheap. The staff were very helpful at all times, the only down side to our hotel was that the heating was not working properly